Tasks Scheduled in Usage Analyst May Not Execute

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Article ID: 180796 - View products that this article applies to.
This article was previously published under Q180796
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SYMPTOMS

If the Scheduler service is configured to log on with a user account, then a scheduled Analysis task containing a graph will cause the following access violation:
Dr. Watson Error
Analysis.exe
Exception: access violation at (0xc0000005); address 0x0f03bbb8
The access violation occurs when the scheduled task invokes the graphics server in an attempt to create graphs.

NOTE: The Scheduler menu option in the Usage Analyst Import, Analysis, and Metadata modules provides access to a graphical facility for automating most of the functions of those modules. A batch file is created that is automatically scheduled by Usage Analyst using the Windows NT Scheduler service.

WORKAROUND

To work around this problem, perform one of the following:

  • Manually schedule a batch file that is created using the AT command.

    -or-
  • Change the Scheduler service to log on as the system account. To do this, open Services in Control Panel. Double-click the scheduler service. In the Log On As window, click System Account.

    NOTE: Logging on as the system account restricts the placement of files to the local computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Site Server version 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Properties

Article ID: 180796 - Last Review: October 30, 2003 - Revision: 3.0
APPLIES TO
  • Microsoft Site Server 2.0 Standard Edition
  • Microsoft Usage Analysis
Keywords: 
kbbug kbpending KB180796
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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