XFOR: Additional Characters Appear in Migrated cc:Mail Messages

When you migrate messages from Lotus cc:Mail Release 6 (DB8) or earlier, four additional characters may appear in some messages when you open them in an e-mail client after the migration.

When you migrate messages from cc:Mail, the messages are converted to Rich Text Format (RTF) before they are migrated to the Microsoft Exchange Server computer. Messages migrated from cc:Mail Release 6 (DB8) or earlier may not be converted correctly. This may cause additional characters to appear in the messages when you open them in an e-mail client.

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

Lotus cc:Mail is manufactured by Lotus, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.