Cannot Browse Network Neighborhood or My Network Places Using a Dial-Up Connection

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Article ID: 181501 - View products that this article applies to.
This article was previously published under Q181501
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SYMPTOMS

When you connect to your network using a dial-up connection and then double-click Network Neighborhood in Windows 95/98, or My Network Places in Windows Me, one of the following events may occur:
  • You receive the following error message:
    The network is not accessible.
    Unable to find the device on the network.
  • You see only your computer and Entire Network. If you double-click Entire Network, you see your workgroup. If you double-click your workgroup, you see only your computer.
However, you can connect to network shares, map network drives, and run programs across the network.

CAUSE

This behavior can occur if you connect to a dial-up server and no computer on your local area network (LAN) is specified as a browse master.

RESOLUTION

To work around this behavior, make one of the computers on your LAN a browse master. To do so, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Network, click "File and printer sharing for Microsoft Networks" on the Configuration tab, and then click Properties.
  3. In the Property box, click Browse Master, click Enabled in the Value box, click OK, and then click OK.
  4. Click Yes when you are prompted to restart your computer.
Note that you must have the "File and printer sharing for Microsoft Networks" service installed to browse Windows 95 and Windows 98 peer networks.

If a Microsoft Windows NT server is installed on your LAN, it automatically becomes browse master for your network.

Properties

Article ID: 181501 - Last Review: January 22, 2007 - Revision: 1.3
APPLIES TO
  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
Keywords: 
kberrmsg kbnetwork kbprb KB181501

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