OLEXP: "Mail Recipient" Command Missing on "Send To" Menu

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Article ID: 182378 - View products that this article applies to.
This article was previously published under Q182378
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SYMPTOMS

When you point to Send To on the File menu, or you right-click a file and then point to Send To, the Mail Recipient command may be missing. Reinstalling your e-mail program may not resolve the issue.

CAUSE

This behavior can occur if the "Mail Recipient.MAPIMail" file is missing from the SendTo folder.

RESOLUTION

Use one of the following methods to resolve this behavior.

Method 1: Unregister and then reregister the Sendmail.dll file

For Microsoft Outlook Express 5.0 and Microsoft Outlook Express 6.0, follow these steps.

When the .MAPIMail file does not exist in the Disk:/Documents and Settings/username/SendTo folder, the Mail Recipient command is not shown when you point to Send To on the File menu.
  1. Click Start, click Run, type regsvr32 /u %windir%\system32\sendmail.dll, and then click OK.
  2. Type the following command to reregister, and then click OK:
    regsvr32 %windir%\system32\sendmail.dll

For Microsoft Outlook Express 4.x, follow these steps:

  1. Click Start, click Run, type regsvr32 /u sendmail.dll, and then click OK.

Method 2: Create a Mail Recipient.MAPIMail file in the SendTo folder

Note This method only works if you are using a Messaging Application Programming Interface-based (MAPI-based) e-mail program as your default Simple MAPI client.
  1. Click Start, point to Programs, and then click Windows Explorer or Windows NT Explorer.
  2. Navigate to the appropriate folder.

    Windows 95: Navigate to the Windows\SendTo folder.

    Windows NT: Navigate to the Winnt\Profiles\<username>\SendTo folder, where <username> is the name you use to log on to Windows NT.
  3. On the File menu, point to New, and then click Text Document. Name the document "Mail Recipient.MAPIMail" (without quotation marks).
  4. When you are prompted to verify that you want to change the file name and its extension, click Yes.
  5. Quit Windows Explorer or Windows NT Explorer.

Properties

Article ID: 182378 - Last Review: November 19, 2007 - Revision: 4.0
APPLIES TO
  • Microsoft Outlook Express 4.01
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 4.01
  • Microsoft Outlook Express 4.0
  • Microsoft Outlook Express 5.0
  • Microsoft Outlook Express 6.0
Keywords: 
kbenv kbprb KB182378

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