Unable to Insert OLE Objects into Application Documents

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Article ID: 183657 - View products that this article applies to.
This article was previously published under Q183657
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SYMPTOMS

When inserting an OLE object into an application document, you may receive one of the following error messages:

Cannot create object
-or-

Cannot create OLE object
-or-

Operation caused OLE error 36
-or-

Failed to create OLE object
-or-

OLE object problem


This symptom has occurred in OLE applications such as Serif PagePlus 3.0, Adobe PageMaker 5.0, and Harvard Graphics 3.

CAUSE

The application is sending a WM_DDE_INITIATE message that is never acknowledged by the OLE application server.

-or-

Under certain conditions broadcast messages can become blocked. This will only occur when OLE threads are open but those threads are not processing messages.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Properties

Article ID: 183657 - Last Review: October 7, 2013 - Revision: 2.1
APPLIES TO
  • Microsoft Windows NT Server 4.0, Terminal Server Edition
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
  • Microsoft Windows NT Server 4.0 Enterprise Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix KB183657

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