Article ID: 184058 - Last Review: July 7, 2008 - Revision: 4.1 Unable to change password using the IIS 4.0 change password featureThis article was previously published under Q184058 We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 7.0 running on Microsoft Windows Server 2008. IIS 7.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site: http://www.microsoft.com/technet/security/prodtech/IIS.mspx
(http://www.microsoft.com/technet/security/prodtech/IIS.mspx)
For more information about IIS 7.0, visit the following Microsoft Web site: http://www.iis.net/default.aspx?tabid=1
(http://www.iis.net/default.aspx?tabid=1)
SYMPTOMS
When you attempt to change your password through the Internet Information
Server (IIS) change password feature, you may receive the following error
in Internet Explorer:
The server returned and invalid or unrecognized response.
CAUSE
The Web site is configured to support password changing, but the IISADMPWD
virtual directory does not exist on that Web site. When Internet
Information Server is installed, the IISADMPWD virtual directory is only
added to the default Web site.
RESOLUTIONNote Changing passwords by using the IISADMPWD virtual directory should only be done over Secure Sockets Layer (SSL). To resolve this issue, add a virtual directory named IISADMPWD to the Web site by performing the following steps:
STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet
Information Server version 4.0. We are researching this problem and will
post new information here in the Microsoft Knowledge Base as it becomes
available.
MORE INFORMATION
Internet Information Server 4.0 includes the capability that allows a
Windows NT user to change their password, receive notification when their
password is to expire, and allow them to change the password. IIS installs
this functionality in the IISADMPWD virtual directory of the default Web
site. This feature is implemented as a set of .HTR files located in the
%system%\System32\Inetsrv\Iisadmpwd directory and the ISAPI extension file
Ism.dll.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
331834
(http://support.microsoft.com/kb/331834/
)
Change password functionality replaced with Active Server Pages
For additional information about configuring Internet Information Server
to support password changing, view the section Notifying Clients of
Password Status section of the Windows NT 4.0 Option Pack Documentation.
| Article Translations
|
Back to the top
