Article ID: 185354 - Last Review: January 23, 2007 - Revision: 1.2 Err Msg: Setup Detected One or More MS-DOS-Based Programs...This article was previously published under Q185354 SYMPTOMS
When you attempt to install Windows 98, you may receive the following
error message:
SU0358
Setup detected one or more MS-DOS-based programs running on your computer. Close your MS-DOS programs, and then click OK to continue. Or, click Cancel to quit Setup. CAUSE
This behavior can occur when you upgrade Microsoft Windows 3.1 to Windows
98 on an AST computer that is using AST's Desktop.exe program instead of
Program Manager as the interface (or "shell").
RESOLUTION
To resolve this issue, follow these steps:
MORE INFORMATION
If you attempt to close the Desktop.exe program using Task Manager by
pressing CTRL+ESC, clicking Desktop.exe, and then clicking End Task,
Windows 3.1 attempts to quit. This behavior occurs because you are using
the Desktop.exe program as the Windows 3.1 interface (or "shell").
For additional information about this issue, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 131663
(http://support.microsoft.com/kb/131663/EN-US/
)
Additional information about this error message is located in the Windows 98 Resource Kit, Chapter 2, page 44.
TITLE : Setup Error Message: Error SU0358
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