Article ID: 185354 - View products that this article applies to.
This article was previously published under Q185354
When you attempt to install Windows 98, you may receive the following error message:
Setup detected one or more MS-DOS-based programs running on your computer. Close your MS-DOS programs, and then click OK to continue. Or, click Cancel to quit Setup.
This behavior can occur when you upgrade Microsoft Windows 3.1 to Windows 98 on an AST computer that is using AST's Desktop.exe program instead of Program Manager as the interface (or "shell").
To resolve this issue, follow these steps:
If you attempt to close the Desktop.exe program using Task Manager by pressing CTRL+ESC, clicking Desktop.exe, and then clicking End Task, Windows 3.1 attempts to quit. This behavior occurs because you are using the Desktop.exe program as the Windows 3.1 interface (or "shell").
For additional information about this issue, please see the following article in the Microsoft Knowledge Base:
ARTICLE-ID: 131663Additional information about this error message is located in the Windows 98 Resource Kit, Chapter 2, page 44.
TITLE : Setup Error Message: Error SU0358