Article ID: 185355 - View products that this article applies to.
This article was previously published under Q185355
When you use LPR to send a print job to the printer, the message "Printer Error" will incorrectly be displayed if the printer is busy. Even though the printers folder displays an error, LPRMON will continue to retry the print job until it is cancelled by the user.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
In most cases when "printer error" is displayed it is because the buffer on the printer network card or print server is full or there is another LPR connection to the printer from a different computer. "Printer Busy or Error" will now be displayed, which is a more accurate description. This message will also be displayed if the printer is out of paper or has a hardware failure.
Article ID: 185355 - Last Review: November 1, 2006 - Revision: 2.2
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