Error Message: Can Not Delete Thumbs: Access Is Denied

Article translations Article translations
Article ID: 185698 - View products that this article applies to.
This article was previously published under Q185698
Expand all | Collapse all


When you attempt to empty the Recycle Bin, you may receive the following error message:
Can not delete Thumbs: Access is denied.
Make sure the disk is not full or write protected and that the file is not currently in use.


This behavior can occur when the following conditions exist:
  • You delete a folder for which you have enabled Thumbnail view.
  • You are viewing the contents of the folder in Windows Explorer when you delete it.


To work around this issue, use one of the following methods:
  • Close Windows Explorer, and then empty the Recycle Bin.
  • In Windows Explorer, click another folder to view its contents, and then empty the Recycle Bin.


Microsoft has confirmed this to be a problem in Windows 98.


When this behavior occurs, the folder is not deleted from the Recycle Bin, but the contents of the folder are deleted.


Article ID: 185698 - Last Review: January 23, 2007 - Revision: 1.2
  • Microsoft Windows 98 Standard Edition
kberrmsg kbprb KB185698

Give Feedback


Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from