Article ID: 185867 - View products that this article applies to.
This article was previously published under Q185867
This article has been archived. It is offered "as is" and will no longer be updated.
After you install the Korean version of Office 97, your computer may display the following blue screen STOP error message:
STOP 0x0000000A in WIN32K.SYS
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Article ID: 185867 - Last Review: October 26, 2013 - Revision: 3.0
Contact us for more help