OL98: (CW) Unexpected Line Breaks with Reply Ticking Enabled

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Article ID: 185938 - View products that this article applies to.
This article was previously published under Q185938
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NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.
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When you reply to or forward a message received via the Internet using the Internet E-mail service in Microsoft Outlook 98, and have reply ticking enabled, the line breaks do not remain the same as in the original message.


The symptom described above is not affected by the message format, sending format, or the "wrap text at X characters per line" setting.

When you reply to or forward a message, Outlook allows you to prefix each line of text of the original message with a character, such as an angle bracket (>). This is known as reply ticking.

To enable reply ticking, follow these steps:
  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options.
  3. Click "Prefix each line of the original message" in either the "When replying to a message" list or "When forwarding a message" list.
  4. Type the desired character(s) in "Prefix each line with."
  5. Click OK three times to close the Options.


For more information about using Internet e-mail, type "Internet e-mail" in the Office Assistant, click Search, and then click to view "About using Internet Mail."


Article ID: 185938 - Last Review: October 8, 2013 - Revision: 1.0
  • Microsoft Outlook 98 Standard Edition
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