Article ID: 186158 - View products that this article applies to.
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Your computer may display a blue screen error message with a STOP 0x0000001E when shutting down if a single or multiple device RAS connection is still established and transmitting data.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Article ID: 186158 - Last Review: February 23, 2014 - Revision: 2.2