Article ID: 186763 - Last Review: January 23, 2007 - Revision: 1.1

WD97: Undesired Characters When You Open HTML Document in Word

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SYMPTOMS

When you open an HTML file in Microsoft Word 97, Word displays undesired marks throughout the document.
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CAUSE

This problem occurs if an HTML tag contains a punctuation mark, such as a colon. The Word 97 HTML converter interprets a punctuation mark as illegal HTML information and uses an undesired character in place of the punctuation mark.
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STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
151261  (http://support.microsoft.com/kb/151261/EN-US/ ) OFF97: How to Obtain and Install MS Office 97 SR-2
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APPLIES TO
  • Microsoft Word 97 Standard Edition
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Keywords: 
kbbug kbconversion kbfix KB186763
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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