Err Msg: Windows Could Not Combine VxDs into a Monolithic File Before Starting

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This article was previously published under Q186771

SYMPTOMS

When you try to reinstall Windows 95 over an existing installation of Windows 95, you may receive the following error messages after the first reboot during Setup:

Windows could not combine VxDs into a monolithic file before starting.
Windows may not start or run properly.

If Windows fails to start, run SETUP again.

Press Any Key to Continue

When you press a key, you receive the following error message:

A device file that is specified in the SYSTEM.INI file is damaged.
It may be needed to run Windows.

You may need to run the Windows Setup program again.
If the file is included in another software package, you may need to reinstall the software that uses the file.

C:\WINDOWS\SYSTEM\VMM32\VWIN32.VXD

Press Any Key to Continue.

This error message is then repeated for each of the following files:

   C:\WINDOWS\SYSTEM\VMM32\VCOND.VXD
   C:\WINDOWS\SYSTEM\VMM32\VXDLDR.VXD
   C:\WINDOWS\SYSTEM\VMM32\VPICD.VXD
   C:\WINDOWS\SYSTEM\VMM32\VTD.VXD
   C:\WINDOWS\SYSTEM\VMM32\VMCPD.VXD
   C:\WINDOWS\SYSTEM\VMM32\NTKERN.VXD
   C:\WINDOWS\SYSTEM\VMM32\VPICD.VXD
   C:\WINDOWS\SYSTEM\VMM32\VTD.VXD
   C:\WINDOWS\SYSTEM\VMM32\VXDLDR.VXD
   C:\WINDOWS\SYSTEM\VMM32\VWIN32.VXD
   C:\WINDOWS\SYSTEM\VMM32\VMCPD.VXD
   C:\WINDOWS\SYSTEM\VMM32\VCOND.VXD

Then, the following error message is displayed:

Configuration Manager cannot load because one of the following files is either not present or has an invalid version number:
VMM.VXD, SHELL.VXD, VTD.VXD, VXDLDR.VXD, VPICD.VXD.

Try Running SETUP again.
Press Any Key to Continue.

When you press a key, the computer shuts down. On subsequent boot attempts, the list of damaged virtual device driver (VxD) files is repeated and the computer shuts down again.

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CAUSE

This behavior can occur if the following conditions exist:

You reinstalled Windows 95 OEM Service Release 2 (OSR2) over an existing version of OEM Service Release 2.1 or 2.5 with the Universal Serial Bus (USB) Supplement installed.
During the file copy phase of Setup, you chose to keep the newer files that have been updated by the USB Supplement.

This problem occurs because the VxD files that have been updated by the USB Supplement are a newer version than is expected by the Setup program. These files have a version number of 4.03.1212.

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RESOLUTION

To resolve this issue, use either of the following methods:

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Method 1

Start the computer with the Windows 95 Startup disk.
Reinstall OEM Service Release version 2.1 or 2.5.
When you are prompted, click "Restore files that have been changed or corrupted."

After reinstalling Windows 95, you may continue to receive the following error message:

Windows 95 continues to load normally. To eliminate this message, reinstall the USB Supplement.

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Method 2

Start the computer using the Windows 95 Startup disk.
Reinstall OEM Service Release version 2.
Click No when you are prompted to keep the newer files that were installed by the USB Supplement. These files have a version number of 4.03.1212.

After reinstalling Windows 95, you may continue to receive the following error message:

Windows 95 continues to load normally. To eliminate this message, uninstall the USB Supplement. To do so, follow these steps:

Click Start, point to Settings, and then click Control Panel.
Double-click Add/Remove Programs.
On the Install/Uninstall tab, click USB Supplement in the list of installed programs, and then click Add/Remove.

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MORE INFORMATION

For more information about the USB Supplement for Windows 95 OSR2, see the following articles in the Microsoft Knowledge Base:

158238 (http://support.microsoft.com/kb/158238/EN-US/ ) How to Determine the Version of Windows 95/98/Me in Use

181661 (http://support.microsoft.com/kb/181661/EN-US/ ) Files Included with the USB Supplement in OSR2.1 and OSR2.5

For more information about problems related to installing OEM Service Release 2.1 (with the USB Supplement) over an existing OSR2 installation, see the following article in the Microsoft Knowledge Base:

167889 (http://support.microsoft.com/kb/167889/EN-US/ ) Missing or Damaged Vmm32.vxd File in OSR2.1 Setup

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APPLIES TO

Microsoft Windows 95

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kberrmsg kbprb kbsetup KB186771

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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