Intermittent Stop 0xA in Srv.sys on Shutdown

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Article ID: 186805 - View products that this article applies to.
This article was previously published under Q186805
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Symptoms

During a system shutdown, Windows NT may display a blue screen with the following STOP error message:

STOP: 0x0000000A
IRQL_NOT_LESS_OR_EQUAL
Srv.sys

The parameters are unknown.

Cause

One cause of this problem is that Srvsvc.dll may unload the Srv.sys driver before it can finish all of the worker threads completely.

Resolution

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack

Status

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Properties

Article ID: 186805 - Last Review: October 26, 2013 - Revision: 3.0
Applies to
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix KB186805

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