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PRB: Error Message: 403.7 Forbidden: Client Certificate Required
Article ID: 186812 - View products that this article applies to.
This article was previously published under Q186812
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 7.0 running on Microsoft Windows Server 2008. IIS 7.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:
http://www.microsoft.com/technet/security/prodtech/IIS.mspxFor more information about IIS 7.0, visit the following Microsoft Web site:
When you try to establish communication with a Web site that requires client authentication, you may receive the following error messages:
HTTP Error 403
403.7 Forbidden: Client certificate required
This error occurs when the resource that you are trying to access requires that your browser has a client Secure Sockets Layer (SSL) certificate that the server recognizes. This is used for authenticating you as a valid user of the resource. Contact the administrator of the Web server to obtain a valid client certificate.
There are several possible causes of this problem:
Depending on the cause of your problem, try one of the following resolutions:
Microsoft Internet Explorer 4.0 and IIS 4.0 store their root certificates in different locations of the registry. The Iisca.exe utility synchronizes the two root certificate stores.