Article ID: 187604 - View products that this article applies to.
This article was previously published under Q187604
When you download the ActiveX controls that are required to display the MSN Money Investing Web page, you may receive the following error message:
Additionally, you may see a red X where you expect to see the ActiveX controls.
Your security settings prohibit running ActiveX controls
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
165954Note When Microsoft updates the MSN Money Investing controls, you must download the new versions before the controls work.
(http://support.microsoft.com/kb/165954/ )You receive a "The servers are currently unavailable" error message or you see a red "X" instead of the Investment Toolbox Portfolio when you try to install the Investment Toolbox at MSN Money
This issue may occur if the security setting in Microsoft Internet Explorer is configured too high. Alternatively, this issue may occur if some third-party firewall or security program is restricting access.
To resolve this issue, reduce the security settings for the MSN Money Web site in Internet Explorer. To do this, follow these steps:
For more information about hardware and software vendor contact information, visit the following Microsoft Web site: -
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.