Err Msg: While Initializing Device CONFIGMG: Windows...

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Article ID: 187612
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
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Symptoms

When your computer restarts after you run Windows 98 Setup, you may see the following error message:
While Initializing device CONFIGMG: Windows Protection Error. You need to restart your computer.

Cause

This behavior can occur because Windows Setup flushes the L2 Cache as it initializes the PCI-to-AGP Bridge on a Micro-Star International MSI-5169 motherboard.

Resolution

To resolve this behavior, contact your computer manufacturer to inquire about the availability of a possible BIOS upgrade. If you already have the latest BIOS version for your computer, you may be able to work around this problem using one of the following methods:
  • Disable the external (CPU or L2) cache in the CMOS. For information about how to do so, refer to the documentation included with your computer or contact your hardware manufacturer.
  • If you are using an Accelerated Graphics Port (AGP) video adapter, try replacing the AGP video adapter with a Peripheral Component Interconnect (PCI) video adapter.

More information

This error can also occur is the BIOS APM setting is incorrect. Use the following steps to resolve the APM issue:
  1. Restart your computer in Safe Mode.
  2. Click Start, point to Settings, click Control Panel, and then double-click System.
  3. In the System Properties dialog box, click the Device Manager tab.
  4. Click the plus sign (+) next to System devices.
  5. Double-click Advanced Power Management support.
  6. On the Advanced Power Management support Properties dialog box, click the Settings tab.
  7. Click to select the Force APM 1.0 mode check box, and then click OK.
  8. Restart your computer in Normal mode.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 187612 - Last Review: June 22, 2014 - Revision: 2.0
Keywords: 
kberrmsg kbhardware kbprb kbsetup kbwinprotecterr KB187612

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