"Access Denied" Occurs with Personalization System & Membership Server Authentication

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Article ID: 187999 - View products that this article applies to.
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When using Microsoft Site Server Personalization System and Membership Server Authentication and server side includes within an STM file, you can access only the first STM file. Any subsequent accesses fail, with Membership redirecting the request to its standard Accessed Denied error page.


To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Do not use server side include files when using Personalization System and Membership Server.


Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


Article ID: 187999 - Last Review: October 9, 2013 - Revision: 1.1
  • Microsoft Personalization System 1.0 Standard Edition, when used with:
    • Microsoft Site Server 3.0 Standard Edition
    • Microsoft Membership Server
kbnosurvey kbarchive kbhotfixserver kbqfe kbbug kbfix kbqfe KB187999

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