Article ID: 188182 - Last Review: January 23, 2007 - Revision: 1.2

Disk Defragmenter Causes General Protection Fault in User.exe

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This article was previously published under Q188182
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315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center
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SYMPTOMS

When you try to run Disk Defragmenter from System Agent or Windows Task Scheduler, you may receive a general-protection (GP) fault in module User.exe.
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CAUSE

This behavior can occur if the task information for Disk Defragmenter has become damaged.
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RESOLUTION

To resolve this issue, delete the Disk Defragmenter task from System Agent or Task Scheduler and then create a new task. For information about how to do so, in Windows 98, click Start, click Help, click the Index tab, type task scheduler, and then double-click the Adding Tasks topic. In Windows 95, click Start, click Help, click the Index tab, type system agent, and then double-click the Scheduling Programs topic.
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 95
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Keywords: 
kbenv kberrmsg kbgpf kbprb KB188182
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