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Lexmark Optra E+ Unprintable Region Is IncorrectArticle ID: 188312 - View products that this article applies to. This article was previously published under Q188312 SYMPTOMS
When printing to a Lexmark Optra E+ printer, the printable area may not be
consistent with the Lexmark specifications for the unprintable region. The
output results are as follows::
PAPER SIZE PORTRAIT LANDSCAPE
---------- -------- ---------
Letter Shifts 1/8" left Shifts 1/8" up
Letter Small Shifts 1/8" left Shifts 1/8" up
Legal Shifts 1/8" left Shifts 1/8" up
Bottom line does not print
Executive Shifts 1/8" left Top line shifts 1/8" up
A4 Shifts 1/8" left Shifts 1/8" up
A4 Small Shifts 1/8" left Shifts 1/8" up
A5 Shifts 1/8" left Shifted 1/8" up
Left line shifts 1/8" left
B5 Bottom line shifts 1/8" down Top line shifts 1/8" up
Left line shifts 1/8" left Left line shifts 1/8" left
Note Shifts 1/8" left Shifts 1/8" up
Envelope #10 Right line shifts 1/8" left Right line shifts 1/8" right
Envelope C5 Left line shifts 1/8" left Shifts 1/8" up
Left line shifts 1/8" left
Envelope B5 Shifts 1/8" left Top line shifts 1/8" up
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734
(http://support.microsoft.com/kb/152734/EN-US/
)
How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4. PropertiesArticle ID: 188312 - Last Review: November 1, 2006 - Revision: 2.1 APPLIES TO
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