Article ID: 188910 - Last Review: July 20, 2007 - Revision: 2.2 MacPPT: Error Message When You Double-Click a Movie in Slide ViewThis article was previously published under Q188910 On This PageSYMPTOMS
When you double-click a movie in slide view, you may receive one of
the following error messages:
This multimedia object is unavailable for playback because it is
linked to a file on a different platform.
-or-
The server application, source file, or item cannot be found. You
should reinstall the server application.
CAUSE
When you insert a movie into a slide, PowerPoint actually creates a link to
the original movie file. For example, if you insert a QuickTime movie into a
PowerPoint for Macintosh presentation, PowerPoint uses the
QuickTime Extension to play the movie.
The error messages occur for one or both of the following reasons:
RESOLUTION
To resolve this problem in Office 2001, please download and install the Microsoft Office 2001 Service Release 1 file from the following Microsoft Web site:
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/office2001/update_905.xml&secid=10&ssid=25&flgnosysreq=True
(http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/office2001/update_905.xml&secid=10&ssid=25&flgnosysreq=True)
To temporarily work around this problem, follow these steps:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2001 for Mac Service Release 1. MORE INFORMATION
It is possible to convert .avi movies to QuickTime movies (and to
convert QuickTime movies to .avi movies). There are several
utilities available, some of them shareware, that can do this.
The following solution assumes you have Microsoft Video for Windows, version 1.1, installed on your Windows computer, or the Video for Windows 1.1 Utilities on your Macintosh: AVI (Windows) to QuickTime (Mac)
REFERENCESFor additional information about the Office 2001 Service Release, click the article number below
to view the article in the Microsoft Knowledge Base:
294949
(http://support.microsoft.com/kb/294949/EN-US/
)
OFF2001: Readme for Microsoft Office 2001 for Mac Service Release 1 (SR-1)
Or, visit the Microsoft MacTopia Web site (http://www.microsoft.com/mac
(http://www.microsoft.com/mac)
) for any additional updates.
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