XADM: NDR When Sending to Recipient From Offline Address Book

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This article was previously published under Q188979

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SYMPTOMS

When you work offline and send a message to a recipient selected from the Offline Address Book, you may receive a systematic Non Delivery Report for a specific recipient:

   No transport provider was available for delivery to this recipient

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CAUSE

Duplicate alias names cannot occur inside an Exchange Server site; however, they can occur inside an Exchange Server organization, causing the NDR above.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 (http://support.microsoft.com/kb/191014/EN-US/ ) XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

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APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

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kbbug kbfix kbqfe KB188979

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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