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FIX: The result of the SectionPages field or NumPages field does not print correctly in Word 2000

Article ID: 189175 - View products that this article applies to.

This article was previously published under Q189175

SYMPTOMS

The result of the SectionPages field or NumPages field is printed incorrectly although it is displayed correctly on the screen.

NOTE: This problem occurs when the SectionPages or NumPages field is placed inside the header or footer. This problem also occurs when you use the Page X of Y AutoText entry.

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RESOLUTION

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025

(http://support.microsoft.com/kb/245025/EN-US/ )

OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

245025

(http://support.microsoft.com/kb/245025/ )

OFF2000: How to Obtain and Install the Microsoft Office 2000 SR-1/SR-1a Update

To temporarily work around this problem, do one of the following methods before you print your document:

NOTE: After you perform one of the workarounds, update the SectionPages or NumPages field before you print your document by doing one of the following:

Right-click the SectionPages or NumPages field that is not updating and click Update Field on the shortcut menu.

-or-
On the Tools menu, click Options. On the Print tab, click to select the Update fields check box and then click OK.

Method 1: Turn off Show/Hide

To turn off Show/Hide, do one of the following:

On the Standard toolbar, click Show/Hide. If the Standard toolbar is missing, point to Toolbars on the View menu and click to select Standard.

-or-
On the Tools menu, click Options. On the View tab, click to clear the All check box, and then click OK.

Method 2: Turn on Reverse Print Order

On the Tools menu, click Options. On the Print tab, click to select the Reverse print order check box, and then click OK.

Method 3: Turn off Background Printing

Turn off Background Printing and then update the field before you print your document. To do this, follow these steps:

On the Tools menu, click Options, and then click the Print tab.
Click to clear the Background Printing check box.
Click OK.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

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