Article ID: 189706 - View products that this article applies to.
This article was previously published under Q189706
NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/242450/EN-US/ )How to Query the Microsoft Knowledge Base Using Keywords
This last symptom listed in this article can occur for either of the following reasons:
To resolve the issue for the last symptom listed in this article, use one of the following methods:
APM SettingsDisable APM in the BIOS and configure Windows to manage APM. For information about how to disable APM in the BIOS, please contact the manufacturer of your computer.
To configure Windows to manage APM:
Disable Third-Party Programs and UtilitiesDisable the following types of programs and utilities:
Clean BootConfigure your computer to start with a clean boot. For additional information about configuring a clean boot, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/192926/EN-US/ )How to Perform Clean-Boot Troubleshooting for Windows 98
(http://support.microsoft.com/kb/243039/EN-US/ )How to Perform a Clean Boot in Windows 95
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
If your computer loses time, use the Date/Time tool to set the correct time:
NOTE: This problem does not affect the clock in your computer's CMOS.
Article ID: 189706 - Last Review: January 23, 2007 - Revision: 1.3
Contact us for more help