Article ID: 190084 - Last Review: October 28, 2006 - Revision: 3.4 XFOR: 12006 and 4117 Errors when IMS Receives an SMTP MessageThis article was previously published under Q190084 SYMPTOMS
When the Microsoft Exchange Server Internet Mail Service receives an SMTP
message, the following events may be logged in the event viewer:
Event ID: 12006 Source: MSExchangeIS Type: error Category: content engine Description: Error 80040C05-F20000E9 occurred while processing message <> from 'Test User'. The archive filename is 'NQ1NQYQK'. Event ID: 4117 Source: MSEechangeIMC Type: error Category: internal processing Description: An error was returned from the messaging software the Internet Mail Service uses to process messages on the Microsoft Exchange Server. As a result, the message in spool file NQ1NQYQK failed to be delivered. The message has been moved to the IMCDATA\IN\ARCHIVE directory. RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
191014
(http://support.microsoft.com/kb/191014/EN-US/
)
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: STORE version 5.0
File Name Version ----------------------- Store.exe 5.0.1461.77 Mdbmsg.dll 5.0.1461.77
Component: STORE version 5.5
File Name Version ----------------------- Store.exe 5.5.2402.0 Mdbmsg.dll 5.5.2402.0 Gapi32.dll 5.5.2402.0 Gapi32.dll 5.5.2402.0 STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
MORE INFORMATION
The errors above indicate that the Internet Mail Service is having
difficulty with the headers in the SMTP message that it received, in
particular, the Received line in the headers. In the archive are the
following headers:
Received: from testserver.microsoft.com ([1.1.1.1]) by VHAISHEXC1 with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.1960.3) id ND9X2LS1; Wed, 17 Jun 1998 16:41:18 -0500 Received: (from uucp@localhost) by testserver.microsoft.com (8.6.12/8.6.11) id QAA16339 for <test.user@testserver.microsoft.com>; Wed, 17 Jun 1998 16:35:59 -0500 Received: from 1.1.1.2 by testserver.microsoft.com via smap (3.2) id xma015989; Wed, 17 Jun 98 16:35:11 -0500 Received: from [1.1.1.3] by unixtest.microsoft.com; (5.65/1.1.8.2/14Feb98-0313PM) id AA06568; Wed, 17 Jun 1998 14:35:47 -0700 Received: from [1.1.1.3] by unixtest.microsoft.com; (5.65/1.1.8.2/14Feb98-0313PM) id AA06568; Wed, 17 Jun 1998 14:35:47 -0700 APPLIES TO
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