Article ID: 190356 - View products that this article applies to.
This article was previously published under Q190356
If you have configured a low or critical battery alarm to play a sound and display a text message, the message is displayed when a low or critical battery condition occurs, but the sound may not be played. The sound may be played when you click OK to close the message window, or when the window closes automatically after a five-minute delay.
If you configure the battery alarm to perform an action (such as standing by or shutting down the computer) in addition to playing a sound or displaying a text message, the standby or shutdown action is performed when the battery reaches the specified power level, but the sound may not be played and the message may not be displayed.
This problem may occur on computers that conform to the Advanced Configuration and Power Interface (ACPI) specification, if any action is configured for the battery alarm in addition to notification by playing a sound.
To work around this problem and receive notification by sound for a low or critical battery alarm, do not configure any other type of notification or action in addition to the sound alarm.
Microsoft has confirmed this to be a problem in Microsoft Windows 98.
To configure battery alarm actions, follow these steps:
Article ID: 190356 - Last Review: January 23, 2007 - Revision: 1.2
Contact us for more help