PPT97: QuickTime PICT Placeholder Appears in Place of Graphic

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Article ID: 190391 - View products that this article applies to.
This article was previously published under Q190391
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SYMPTOMS

When you view a PowerPoint presentation, you may notice that one or more of your graphics are not displayed. Instead, you may see a placeholder for the graphic that contains the following message:
QuickTime PICT
				

CAUSE

Most likely, the graphic is using a QuickTime compression scheme, such as JPEG. With PowerPoint for the Macintosh, you can import PICT graphics that use JPEG compression. Adobe PhotoShop and some other graphic programs can save PICT files with JPEG compression.

If you move a presentation that contains one of these graphics to another computer or a different platform, you may encounter this problem. These PICT-JPEG files require QuickTime to display, or decompress the image. The image filter that is used by PowerPoint 97 and Office 97 does not support the QuickTime compression scheme. You must use the resolution specified in this article to resolve the problem.

RESOLUTION

Reimport the graphic without JPEG compression. To do this, follow these steps.

NOTE: The following example uses Adobe PhotoShop version 3.0 and Microsoft PowerPoint 98 Macintosh Edition.
  1. Open the graphic in PhotoShop.
  2. On the File menu, click Save As.
  3. Click to select PICT file format, name the graphic, and then click Save.
  4. In the PICT File Options dialog box, click None in the Compression section.
  5. To save the graphic, click OK .
  6. Switch to or start PowerPoint.
  7. On the Insert menu, point to Picture, then click From File.
  8. Select the graphic and click Insert.
NOTE: If you are using a Macintosh computer and see this message, you should check to see if QuickTime is present. QuickTime, if correctly installed, is located in the Extensions folder. If you are running System 7.5 or later, run Extension Manager, located in the Control Panels folder, and make sure that QuickTime is enabled.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 190391 - Last Review: November 9, 2000 - Revision: 1.0
APPLIES TO
  • Microsoft PowerPoint 97 Standard Edition
Keywords: 
kbdisplay kbgraphic kbprb KB190391
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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