XADM: Operation Terminated With Error -1911 Using ESEUTIL /d

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This article was previously published under Q190996

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SYMPTOMS

It may be necessary to defragment an Exchange Server 5.5 database on a Windows NT Server that does not have Exchange Server installed.

When you attempt to defragment an Exchange Server database using ESEUTIL /d you may receive the following error:

Operation terminated with error -1911 (JET_errEntryPointNotFound, An
entry point in a DLL we require could not be found) after 0.0 seconds.

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CAUSE

This occurs because you must have at least Windows NT 4.0 Service Pack 2 installed on the non-Exchange Server computer to be able to use ESEUTIL /d.

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RESOLUTION

It is recommended that Windows NT 4.0 Service Pack 3 or later be installed on the non-Exchange Server computer when using ESEUTIL with the defragmentation option.

Service Packs for Windows NT can be found on the Microsoft FTP server at:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes (ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes)

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APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

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kbprb KB190996

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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