Problems Using Media Player to Play.avi Files

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Article ID: 191195
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
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Symptoms

You may receive any of the following error messages when you play audio- video interleave (.avi) files:
A fatal exception 0E has occurred at 0028:<XXXXXXXX> in Vxd Vmwaudio (01)
-or-
MMSYSTEM257 Invalid MCI device ID. Use the ID returned when opening the MCI device.
-or-
MMSYSTEM296 The file cannot be played on the specified MCI device. The file may be corrupt, or not in the correct format.

Cause

These error messages can occur on an IBM Aptiva 2168-A92 or Acer computer with earlier versions of IBM Mwave sound card drivers.

Resolution

To resolve this issue, contact IBM or Acer to inquire if an Mwave sound card driver update is available for your IBM Aptiva computer.

More information

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 191195 - Last Review: June 22, 2014 - Revision: 4.0
Keywords: 
kbnosurvey kbarchive kbenv kberrmsg kbfatalexerr0e kbhardware kbprb KB191195

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