Video Area Is Green or Displays Random Pink and Green Flashes

Article translations Article translations
Article ID: 191332 - View products that this article applies to.
This article was previously published under Q191332
Expand all | Collapse all

SYMPTOMS

When you play a video file the video area of Microsoft Windows Media Player may be green or it may display random pink and green flashes.

CAUSE

This behavior can occur if there are problems with your video driver.

RESOLUTION

To resolve this issue, contact the vendor of your video adapter to inquire if a driver update is available for your video adapter.

To work around this issue, use the following steps:

  1. In Windows Media Player, click Properties on the File menu.
  2. Click the Advanced tab.
  3. Click Video Renderer, and then click Properties.
  4. Click the DirectDraw tab, and then click the YUV Flipping check box to clear it.
  5. Click OK, click OK, and then click Close.
  6. Quit, and then restart Windows Media Player. Test to determine if the issue is resolved by playing a video file. If the issue is not resolved, continue to step 7.
  7. In Windows Media Player, click Properties on the File menu.
  8. Click the Advanced tab.
  9. Click Video Renderer, and then click Properties.
  10. Click the DirectDraw tab, and then click each check box that is selected to clear it.
  11. Click OK, click OK, and then click Close.
  12. Quit, and then restart Windows Media Player.

Properties

Article ID: 191332 - Last Review: March 4, 2002 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Media Player 5.2
Keywords: 
kbprb KB191332
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com