Invalid Page Fault When Quitting Internet Explorer or Sending E-mail

When you quit Internet Explorer, you may receive the following error message:

When you reply to an e-mail message using Microsoft Outlook Express, you may receive the following error message:

These error messages are caused by a problem in Internet Explorer 4.01, and are most frequently encountered if you use IBM's ViaVoice 98.

To resolve this problem, follow these steps:

1. Upgrade to Microsoft Active Accessibility (MSAA) 1.2. If you are using Windows 98, you can obtain MSAA 1.2 from the Microsoft Windows Update Web site located at the following Web address:
   
   http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)
   
   If you are using Windows 95 or Windows NT 4.0 Service Pack 4 (SP4), you can obtain MSAA 1.3 from the following Accessibility and Disabilities Group Web site:
   
   http://www.microsoft.com/downloads/details.aspx?FamilyID=4179742f-1f3d-4115-a8ba-2f7a6022b533&displaylang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=4179742f-1f3d-4115-a8ba-2f7a6022b533&displaylang=en)
   
2. Download the MSAA update for Internet Explorer. For information about how to do so, please see the following article in the Microsoft Knowledge Base:
   
   196944  (http://support.microsoft.com/kb/196944/EN-US/ ) Problems Using Magnifier Tool or Accessibility Program or Device

Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 4.01. This problem is expected to be addressed in a future release of Internet Explorer.

The Msaahtml.dll file provides Microsoft Active Accessibility support in Internet Explorer.

For information about Active Accessibility, please visit the following Microsoft Web site: The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.