Article ID: 191621
This article was previously published under Q191621
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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
(http://support.microsoft.com/kb/315854/EN-US/ )Windows 98 and Windows Me Error Message Resource Center
After you type your password to log on to America Online using the preview version of the America Online 4.0 software on the Windows 98 CD-ROM, you may receive the following error message:
WAOL caused an invalid page fault in module MSVCRT.DLL at 015f:7800129a
This behavior can occur when the Msvcrt.dll file is the incorrect version.
To resolve this issue, obtain the latest version of the America Online 4.0 software from the following America Online Web site:
For more information about hardware and software vendor contact information, visit the following Microsoft Web site: -
The error message can occur if you install a program that replaces the Msvcrt.dll file with a later version of the file.
Microsoft only supports locating and starting the America Online Setup program on the Windows 98 CD-ROM. We do not support the installation process, the functionality of the software, or connectivity to America Online using the America Online software included on the Windows 98 CD-ROM or available from America Online.
For additional information, please see the following article in the Microsoft Knowledge Base:
TITLE : Cannot Connect to America Online or Install America Online 4.0
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The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
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