ACC97: No Common Point to Synchronize Replicas After Year 2000

Article translations Article translations
Article ID: 191916 - View products that this article applies to.
This article was previously published under Q191916
This article has been archived. It is offered "as is" and will no longer be updated.
Advanced: Requires expert coding, interoperability, and multiuser skills.

Expand all | Collapse all

On This Page

SYMPTOMS

When you try to synchronize two members of a replica set, and the current date on your computer is January 1, 2000 or later, you may receive the following error message:
Synchronization between replica '<source replica>' and replica '<target replica>' failed. Two members of the replica set cannot be synchronized because there is no common point to start the synchronization.
When you click OK, you are left at the Synchronize Replica dialog box.

CAUSE

The Microsoft Jet database engine 3.5 expression service mishandles date entries in the MSysExchangeLog table in replicas. When a replica set that was created before the year 2000 is compacted after the year 2000, any exchange information relating to synchronizations after the year 2000 is deleted from the MSysExchangeLog table. Once this information is deleted, the generation information in the MSysExchangeLog table and the MSysGenHistory table does not match, and the replicas cannot be synchronized.

RESOLUTION

To prevent this problem from happening perform one of the following methods:

  • Obtain and install Microsoft Office 97 Service Release 2. For more information about getting this Service Release, see the following article in the Microsoft Knowledge Base:
    151261 OFF97: How to Obtain and Install MS Office 97 SR-2
-or-
  • Obtain latest version of the Microsoft Jet 3.5 Database Engine from the Microsoft Web site; this file contains the updated version 3.51 of the Microsoft Jet database engine. For information on how to obtain Microsoft Jet database engine 3.51, see the the following article in the Microsoft Knowledge Base:
    172733 ACC97: Updated Version of Microsoft Jet 3.5 Available for Download
Note: This issue does not occur in Windows 2000.

STATUS

This problem no longer occurs in Microsoft Office 97 Service Release 2 (SR-2).

NOTE: Installing Office 97 SR-2 will not correct this problem if the error, from the Symptoms section, has already occurred.

MORE INFORMATION

When a synchronization occurs in Microsoft Access 97, an entry is made in the MSysGenHistory table to relate the changes that were exchange during the synchronization to a generation number. An entry is also made in the MSysExchangeLog table to indicate the date/time, partner replicas, and last generation exchanged for each synchronization. The Jet database engine uses these entries during each synchronization to determine which generations (changes) need to be exchanged between the two replicas. If one of the members requires a generation that is no longer being tracked by the second member, then there is no common point to start the synchronization, and the synchronization will fail.

When a replica set that was created before the year 2000 is used after the year 2000, erroneous dates are entered into these tables. The erroneous dates make it appear that an exchange that was actually performed on January 1, 2000 was performed on January 1, 100. When the database is compacted, any entries in the MSysExchangeLog table that exceed the replica's retention period are deleted. Because records entered in the year 100 exceed that period of time, they are deleted. Also, references to all but the last generation are deleted from the MSysGenHistory table. As a result of these deletions, the next time a synchronization is performed, the generations that need to be exchanged according to the MSysExchangeLog table will no longer exist in the MSysGenHistory table. At this point you receive the error described in the "Symptoms" section of this article.

Steps to Reproduce Problem

  1. In Control Panel, double-click the Date/Time icon, and set the system date on your computer to December 10, 1999.
  2. Make a copy of the Northwind.mdb sample database that comes with Microsoft Access 97 and rename it to DM.mdb.
  3. Open DM.mdb and convert it to a Design Master.
  4. Create two new replicas named Rep1.mdb and Rep2.mdb.
  5. In DM.mdb, open the Shippers table and add a record.
  6. Synchronize DM.mdb to Rep1.mdb, and then compact both databases.
  7. Synchronize DM.mdb to Rep2.mdb, and then compact both databases.
  8. In Control Panel, double-click the Date/Time icon, and set the system date on your computer to January 10, 2000.
  9. Open DM.mdb and make a change to the Shippers table.
  10. Synchronize DM.mdb and Rep1.mdb.
  11. Compact DM.mdb.
  12. Synchronize DM.mdb and Rep2.mdb.
Note that you receive the error described in the "Symptoms" section of this article.

Properties

Article ID: 191916 - Last Review: October 10, 2013 - Revision: 3.1
APPLIES TO
  • Microsoft Access 97 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kberrmsg kbfix KB191916

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com