XL98: Default Toolbars and Toolbar Buttons Seen Instead of Customizations

Article translations Article translations
Article ID: 192217 - View products that this article applies to.
This article was previously published under Q192217
This article has been archived. It is offered "as is" and will no longer be updated.
For a Microsoft Excel 2002 version of this article, see 291074.
For a Microsoft Excel 97 and earlier version of this article, see 125183.
Expand all | Collapse all


If the Microsoft Excel toolbar file becomes damaged, or is deleted or moved from its original location, Microsoft Excel may exhibit the following behavior:
  • Toolbars and toolbar buttons created no longer appear.
  • Changes that you have made to toolbars and toolbar buttons no longer appear.
  • Custom lists that you have created or imported using the Custom Lists tab in the Preferences dialog box are missing.


This behavior occurs because the following items are stored in the Microsoft Excel toolbar file:
  • Toolbar customization and layout
  • Menubar customization and layout
  • Custom AutoFill lists
  • Tip history
If this file is missing or damaged, Microsoft Excel uses the default information for these items; default toolbars and toolbar buttons, default custom AutoFill lists, and default Tip history information.

When you close Microsoft Excel, if the toolbar file is not located in its installed location, the file is created with the default information, and any new toolbar customization, custom list, and Tip history information.


In Microsoft Excel 98 Macintosh Edition, the toolbar file is named Excel Toolbars (8), and is stored in the System Folder:Preferences folder.


Article ID: 192217 - Last Review: October 10, 2013 - Revision: 1.1
  • Microsoft Excel 98 for Macintosh
kbnosurvey kbarchive kbinfo KB192217

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com