Article ID: 192315 - View products that this article applies to.
This article was previously published under Q192315
When you start Windows Explorer, the All Folders pane may be missing, or the whole Windows Explorer window may be empty.
This behavior may occur if the ExplorerBar value in the following registry key is damaged:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
For information about how to edit the registry, see Registry Editor Help. Back up the registry before you edit it.
To resolve this issue, follow these steps:
The ExplorerBar value contains positioning information for the All Folders pane in Windows Explorer. The value is created only if the window was resized. When you remove the value, the window returns to the default position.