Cannot Open Network Tool in Control Panel

Article translations Article translations
Article ID: 192323 - View products that this article applies to.
This article was previously published under Q192323
This article has been archived. It is offered "as is" and will no longer be updated.
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854 Windows 98 and Windows Me Error Message Resource Center
Expand all | Collapse all


When you try to open the Network tool in Control Panel, nothing may happen, or you may receive any of the following error messages:
Rundll caused an invalid page fault in netdi.dll
Rundll32 caused a general protection fault in krnl386.exe
This behavior may also occur when you right-click Network Neighborhood and then click Properties.


This behavior can occur if the Netdi.dll file or the Netos.dll file is missing or damaged.


To resolve this issue, extract a new copy of the Netdi.dll file and the Netos.dll file from your original Windows disks or CD-ROM. For information about how to extract a file, see the follow article in the Microsoft Knowledge Base:
ARTICLE-ID: 129605
TITLE : How to Extract Original Compressed Windows Files


Article ID: 192323 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft Windows 95
kbnosurvey kbarchive kbenv kberrmsg kbgpf kbinvalidpagefault kbnetwork kbprb KB192323

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from