Article ID: 192340 - View products that this article applies to.
This article was previously published under Q192340
Note These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/257824/ )OL2000: Differences Between Outlook and Outlook Express
This article describes how to create a new mail account for use with the Internet Only (IMO) version of Microsoft Outlook 2000 when it is run for the first time and how to set up multiple individual e-mail accounts on one computer.
Note America Online (AOL) uses its own e-mail system which is not compatible with the Internet standards supported by Outlook.
For additional information about using Outlook with a Hotmail or other Web-based e-mail provider, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/234704/ )How to view Hotmail messages in Outlook 2000
Before starting you will need a connection to your Internet Service Provider (ISP), your e-mail account server names, and your e-mail account name.
After Outlook (IMO) is installed, you must set up your mail account. When Outlook is started for the first time it will prompt you for information to set up a mail account. See the section titled "Set Up an Internet Mail Account" for more information and start with step 4. If you want to set up the account before Outlook is run for the first time, start with step 1.
If you want to set up multiple e-mail accounts for one ISP see the section, "Set Up Multiple E-mail Accounts On One ISP Account".
Set Up an Internet Mail AccountTo set up your Internet mail account, follow these steps:
Note For additional information and a work around for accessing a Hotmail account from Outlook 2000, please click the article number below to view the article in the Microsoft Knowledge Base:
234704NoteYou are unable to use Outlook as your e-mail client with America OnLine services (AOL). AOL uses a proprietary e-mail system and does not provide a transport service that can be used with Outlook.
(http://support.microsoft.com/kb/234704/EN-US/ )How to view Hotmail messages in Outlook 2000
Set Up Multiple E-mail Accounts On One ISP AccountThere are some Internet Service Providers that allow multiple e-mail accounts with the one ISP account. The problem arises in setting up the individual accounts on the user's computer.
To set up multiple e-mail accounts for one ISP account on a single computer there are three tasks to accomplish.
Set the Passwords Options
Set Up Additional Internet E-mail AccountsFor instructions on how to set up additional Internet e-mail accounts see the section, "Set Up an Internet Mail Account" above.
Create a New Personal FolderTo finish the process you need to define a new personal folder for the user. To do this, use the following steps:
The Send Using command allows you to select the account your message is sent from. If you do not use Microsoft Word 2000 as your e-mail editor with HTML or Plain Text as the message format, Send Using is located on the File menu of your open, unsent message.
For additional information on the Send Using command, click the following article number to view the article in the Microsoft Knowledge Base:
222207Using the Rules Wizard, you can determine where mail sent to specific accounts is delivered.
(http://support.microsoft.com/kb/222207/ )IMO Send Using command not available with Word Editor
For additional information about using the Rules Wizard, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/196212/ )How to use the Rules Wizard in Outlook 2000
Make Outlook Your Default Mail ProgramThe following steps assume you use Microsoft Internet Explorer 5.0 as your default Web browser.