Article ID: 192409 - View products that this article applies to.
This article was previously published under Q192409
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
The problem described in this article is difficult to identify. One way to check for the problem if you suspect you are experiencing it is to calculate the number of files open on the Window NT-based computer, and look at their size. If you have approximately 180 GB of open files that are not being closed continuously or are opened and closed rapidly in a looping condition, you may be experiencing this problem. Also, your programs may be receiving an INSUFFICIENT_RESOURCES error message when attempting to open, create, or extend a file.
This problem is intermittent. If you try the operation again it is possible for it to succeed. This occurs because it is possible to have a program create and close files faster than Windows NT can clean up. When this occurs it is possible for the program to succeed if retried.
One method that can be used to identify the problem is to start Task Manager and click the Performance tab. At the bottom, locate the Kernel Memory section and watch the value for Paged Memory. You may experience the problem when that value reaches approximately 190. If this value goes back down immediately, you should be able to retry the operation that caused the error message and have it succeed if the system has enough resources to fulfill the program's request.
Install the following files and set the following registry entry.
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/152734/EN-US/ )How to Obtain the Latest Windows NT 4.0 Service Pack
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
171458The solution to this issue also improves the performance of the computer.
(http://support.microsoft.com/kb/171458/EN-US/ )Windows NT May Fail On Request to Open Large Files
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Contact us for more help