Article ID: 192493 - Last Review: October 28, 2006 - Revision: 3.3 XADM: Exchange 5.5 Setup Doesn't Add Permission to MSExchangeES Registry KeyThis article was previously published under Q192493 SYMPTOMS
If Exchange Server is installed in a cluster environment, during failover
the following event is entered in the system log:
Event: 1024 Source: ClusSvc Type: Error Category: (64) Description: The registry checkpoint for cluster resource Microsoft Exchange Event Service could not be restored to registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeES. The resource may not function correctly. Make sure that no other processes have open handles to registry keys in this registry subtree. CAUSE
During the installation of Exchange Server, Setup fails to add the proper
security permissions to the MSExchangeES registry key. All other Exchange
services have the service account added to the security permissions, with
the exception of the event service. This becomes a problem when Exchange is
installed in a cluster configuration. The service account needs access to
this key to replicate registry changes to the other node. If the service
account cannot get access, it reports errors during failover.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
191014
(http://support.microsoft.com/kb/191014/EN-US/
)
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: SRVR_SETUP
File Name Version ------------------------ Srvrmax.exe 5.5.1960.8 Srvrmin.exe 5.5.1960.8 STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
| Article Translations
|
| United States | Change | | | All Microsoft Sites |
Back to the top
|
