Unable to Connect to Catalog Server via Search MMC

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Article ID: 192690 - View products that this article applies to.
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The following error may occur when you connect to a Site Server 3.0 Catalog build server using an IP address or fully qualified domain name (FQDN) for a host name in the Microsoft Management Console (MMC):
Successfully connected to the search server on <ip address>. Unable to connect to the catalog build server. The requested operation in not supported.


To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack


Do not use any IP addresses or FQDNs in the Search MMC for host names. Use only the NetBIOS computer name, which can be obtained by typing the following command at the command prompt:
net name


Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


Article ID: 192690 - Last Review: October 10, 2013 - Revision: 1.0
  • MSN Search, when used with:
    • Microsoft Site Server 3.0 Standard Edition
kbnosurvey kbarchive kbbug kbfix kbqfe KB192690

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