Article ID: 192842 - View products that this article applies to.
This article was previously published under Q192842
This article has been archived. It is offered "as is" and will no longer be updated.
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/EN-US/ )Description of the Microsoft Windows Registry
When you start Outlook Express, you may receive either of the following error messages:
Internet Explorer cannot find the file c:\progra~1\intern~1\signup\infopane.htm.
When you close the error message, you can then use Outlook Express.
Internet Explorer cannot open the Internet site http://services.msn.com/infopane/default.asp. The site was not found.
To resolve this issue, use the appropriate method:
Method 2WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
Delete the BodyBarPath key in the following registry key:
HKEY_CURRENT_USERS\Identities\##### Task number: 41718222
Method 3Do not set Outlook Express to disconnect after checking e-mail.
Article ID: 192842 - Last Review: October 10, 2013 - Revision: 3.2
Contact us for more help
Connect with Answer Desk for expert help.