Article ID: 192982 - Last Review: October 28, 2006 - Revision: 3.3 XFOR: Internet Mail Service Does Not Allow Auto Forwarded MessagesThis article was previously published under Q192982
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
SYMPTOMS
When the Microsoft Internet Mail Service is configured to disable auto
replies to the Internet, auto forwards to an Internet address are also
suppressed.
CAUSE
The Internet Mail Service cannot detect the difference between a message
that is an auto reply and a message that is an auto forward. The difference
between the messages is that the auto forwarded message has the MAPI
property PR_AUTO_FORWARDED set.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
191014
(http://support.microsoft.com/kb/191014/EN-US/
)
XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Internet Mail Service
File Name Version ------------------------- Msexcimc.exe 5.5.2407.0 STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5
Service Pack 2.
MORE INFORMATION
New code was added to the Internet Mail Service to enable detection of an
auto forwarded message. To add the necessary registry key, follow these
steps:
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
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