Network Components Missing in Network Tool in Control Panel| Article ID | : | 193637 | | Last Review | : | January 23, 2007 | | Revision | : | 4.1 |
This article was previously published under Q193637 SYMPTOMS
When you try to add a network component in the Network tool in Control
Panel, the protocol, client, or service you want to add may be missing. NOTE: If the Nettrans.inf file is missing, there may be only
three clients listed in the available protocols option: | • | ATM Call Manager | | • | ATM LAN Emulation Client | | • | PPP over ATM (protocol) |
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CAUSE
This behavior can occur if one or more of the following files used by
Windows to add a protocol, client, or service is missing or damaged:
| • | Nettrans.inf | | • | Netcli.inf | | • | Netservr.inf |
Back to the top RESOLUTION
To resolve this issue, determine if one of the files used by Windows to
add a protocol, client or service is missing or damaged, and if it is,
extract a new copy of the file. To do so, use the following steps:
| 1. | Click Start, point to Settings, and then click Control Panel. | | 2. | Double-click Network, click Add, click Protocol, and then click Add. View one or more of the following network protocols, and if any of these protocols are missing, extract a new copy of the Nettrans.inf file to the Windows\Inf folder:
Manufacturer Network Protocol
-----------------------------------------------------------------------
Banyan Banyan VINES ethernet Protocol
Banyan VINES token ring Protocol
Digital Equipment (DEC) PATHWORKS V4.1 Ethernet (Windows 95 only)
PATHWORKS V4.1 Token Ring (Windows 95
only)
PATHWORKS V5.0 and above Ethernet (Windows
95 only)
PATHWORKS V5.0 and above Ethernet (ODI)
(Windows 95 only)
PATHWORKS V5.0 and above Tokenring
(Windows 95 only)
IBM Existing IBM DLC Protocol
Microsoft ATM Call Manager (Windows 98 only)
ATM Emulated LAN (Windows 98 only)
ATM LAN Emulation Client (Windows 98 only)
Fast Infrared Protocol (Windows 98 only)
IPX/SPX-compatible Protocol
Microsoft 32-bit DLC
Microsoft DLC
Microsoft NetBEUI
TCP/IP
Novell Novell IPX ODI Protocol
SunSoft PC-NFS Protocol (Windows 95 only)
For additional information about how to extract files, click the article number below
to view the article in the Microsoft Knowledge Base:
129605 (http://support.microsoft.com/kb/129605/EN-US/) How to Extract Original Compressed Windows Files
| | 3. | Click Cancel, click Client, and then click Add. View one or more of the following network clients, and if any of these clients are missing, extract a new copy of the Netcli.inf file to the Windows\Inf folder:
Manufacturer Network Clients
--------------------------------------------------------------------
Banyan Banyan DOS/Windows 3.1 Client
FTP Software, Inc. FTP Software NFS Client (InterDrive 95)
(Windows 95 only)
Microsoft Client for Microsoft Networks
Client for Netware Networks
Microsoft Family Logon (Windows 98, or
Windows 95 with Internet Explorer 4.x)
Novell Novell NetWare (Workstation Shell 3.X
[NETX])
Novell NetWare (Workstation Shell 4.0 and
above [VLM])
SunSoft SunSoft PC-NFS (Version 5.0) (Windows 95
only)
| | 4. | Click Cancel, click Service, and then click Add. View one or more of the following network services, and if any of these services are missing, extract a new copy of the Netservr.inf file to the Windows\Inf folder:
Manufacturer Network Services
---------------------------------------------------------------------
Arcada Software Backup Exec Agent (Windows 95 only)
Cheyenne Software ARCserve Agent (Windows 95 only)
Hewlett-Packard HP JetAdmin (Windows 95 only)
HP JetAdmin (NetWare Support) (Windows 95
only)
Microsoft File and printer sharing for Microsoft
Networks
File and printer sharing for NetWare
Networks
NOTE: JetDirect is no longer supported by Hewlett Packard. They now use SDI (Simple Device Installation) to install network printers. For more information on this, see either of the following HP Web sites:
| | 5. | Click Cancel, click Service, and then click
Add. View one or more of the following network services, and if any of these services are missing, extract a new copy of the Ndscli.inf file to the Windows\Inf folder:
Manufacturer Network Services
-------------------------------------------------------------
Microsoft Services for NetWare Directory Services
For additional information about Service for NetWare Directory Services, click the article number below
to view the article in the Microsoft Knowledge Base:
222034 (http://support.microsoft.com/kb/222034/EN-US/) Cannot Add Microsoft Service for NetWare Directory Services
| | 6. | Quit the Network tool, and then close Control Panel. |
By default, Windows Millennium installs the following networking components:
Clients:
| • | Client for Microsoft Networks | | • | Client for Netware Networks | | • | Microsoft Family Logon |
Protocols:
| • | ATM Call Manager | | • | ATM LAN Emulation Client | | • | IPX/SPX-compatible Protocol | | • | NetBEUI | | • | PPP over ATM (protocol) | | • | TCP/IP |
Services:
| • | File and printer sharing for Microsoft Networks | | • | File and printer sharing for Netware Networks | | • | Service for Netware Directory Services |
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APPLIES TO| • | Microsoft Windows Millennium Edition | | • | Microsoft Windows 98 Second Edition |
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