Supplemental Converter Not Listed in Files Of Type List

After you install a supplemental converter, you may not see the name of a supplemental text converter in the List Files Of Type drop-down list (Microsoft Word 6.x) or the Files Of Type drop-down list (Microsoft Word 7.x) in the Open dialog box.

In order for Microsoft Word to recognize the new converter, follow these steps:

1. On the File menu, click Open.
2. In the List Files of type or Files of type list, click All Files (*.*).
3. Select the file that you are trying to open with the supplemental converter.
4. Click Open.

To save a file in a foreign format that is not listed after you install a supplemental converter, follow these steps:

1. Open a new blank document.
2. On the File menu, click Save As.
3. In the Save File as Type or Save as Type drop-down list, click a foreign file format such as Text Only (*.txt).
4. Enter a name for the document and click Save.
5. Close the new document, and then re-open the document you just closed.
   
   This re-registers all of the installed text converters including any new converters.
6. Open the original file that you want to save in the new file format.
7. On the File menu, click Save As.
   
   You should now see the foreign format that you want to use in the Save File as Type or Save as Type list.
8. Click to select the file type and then click Save.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

For additional information about the conversion process, please see the following articles in the Microsoft Knowledge Base: