WD97: Cannot Convert WordPerfect Password-Protected File

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Article ID: 194495 - View products that this article applies to.
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Symptoms

Microsoft Word will not convert a password-protected WordPerfect file. When you try to open a password-protected WordPerfect file in Word, you will receive one of the following error messages:

  • File cannot be opened because of password protection.
  • Cannot Open File.
  • Converter not installed.

Workaround

To convert a password-protected WordPerfect document in Word, you must first remove the password from the document in WordPerfect, and then resave the document in WordPerfect without a password.

In WordPerfect 5.1 for MS-DOS and Windows, open the file, press CTRL+F5 (Text In/Out), press 2 (Password), then press 2 again (Remove). After removing the password, save the file and quit WordPerfect.

In WordPerfect 5.2 for Windows, click Password on the File menu, click the Remove button, and then save the file so the change can take effect.

In WordPerfect 6.x for Windows, click Save As on the File menu. Clear the Password Protect check box, and then resave the document without a password.

More information

WordPerfect 5.1 for MS-DOS and Windows contains an option to lock a document with a password. To lock a WordPerfect document, select Text In/Out (CTRL+F5), Password, Add/Change, and enter your password twice.

In WordPerfect 5.2 for Windows, click Password on the File menu, type a password, click the Set button, retype the password, and click the Set button again.

In WordPerfect 6.x for Windows, click Save As on the File menu. Click to select the Password Protect check box and save the document. You will be prompted to enter and verify the password.

Microsoft Word cannot parse the unpublished password encryption employed by WordPerfect. This WordPerfect feature is by design.

Properties

Article ID: 194495 - Last Review: June 22, 2014 - Revision: 5.0
Applies to
  • Microsoft Word 97 Standard Edition
Keywords: 
kbnosurvey kbarchive kbprb KB194495

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