Using Automatic Configuration Causes GP Fault

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View products that this article applies to.

This article was previously published under Q194944

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SYMPTOMS

When you use automatic configuration, you may receive a general protection (GP) fault error message. In some cases, you may receive any of the following error messages:

Application error GPF in Urlmon16.dll at XXXX:XXXX

Application error GPF in Compobj.dll at XXXX:XXXX"

This behavior may occur when all of the following conditions exist:

You start and quit Internet Explorer several times.
Internet Explorer is configured to use a Config.ins file located at an HTTP URL address.
Internet Explorer is configured to use a default home Web page at an HTTP URL address.

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This behavior occurs because Autoprox.dll does not correctly free resources when you quit 16-bit Internet Explorer. This keeps variables in memory that are not reinitialized the next time you start Internet Explorer. Internet Explorer then uses variables that were valid during the last session, but now cause GP faults.

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RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

The English version of this fix should have the following file attributes or later:

   File name      Size           Date
   --------------------------------------
   Autoprox.dll   41,984 bytes   09/17/98

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STATUS

Microsoft has confirmed this to be a problem in Internet Explorer 4.0 and 4.01 for Windows 3.1 and Windows NT 3.51.

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APPLIES TO

Microsoft Internet Explorer 2.0
Microsoft Internet Explorer 2.01
Microsoft Internet Explorer 2.1
Microsoft Internet Explorer 3.0
Microsoft Internet Explorer 3.01
Microsoft Internet Explorer 3.1
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 4.01 128-Bit Edition
Microsoft Internet Explorer 4.5 128-Bit Edition
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 3.02
Microsoft Internet Explorer 1.5
Microsoft Internet Explorer 3.03 for Windows NT 3.51

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kbhotfixserver kbqfe kbenv kbprb KB194944

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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