Article ID: 195041 - Last Review: January 23, 2007 - Revision: 2.1

The Euro Symbol Is Not Printed

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http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)

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SYMPTOMS

When you print a document that contains the euro symbol, the euro symbol may not be printed.
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CAUSE

This behavior can occur for either of the following reasons:

  • The font used to format the euro symbol is not available on the computer that prints the document.
  • The printer driver substitutes a font that does not support the euro symbol.
This problem has been observed with the following printers and drivers:

  • Hewlett-Packard LaserJet 4, 5, and 6, using Printer Control Language (PCL)
  • Hewlett-Packard LaserJet 4, 5, and 6, using PostScript (PS)
  • Lexmark Optra C PS
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RESOLUTION

To work around this behavior, use the appropriate method:
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Format the Euro Symbol to Use a Common TrueType Font

Format the euro symbol by applying a common TrueType font that contains the euro symbol (such as the Arial, Courier New, or Times New Roman font).
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Configure Your Printer Driver to Use TrueType Fonts

  1. Click Start, point to Settings, and then click Printers.
  2. Right-click the printer you want to modify, click Properties, and then click the Fonts tab.
  3. Click a different TrueType font option.
  4. Click OK, and then close the Printers window. Test to determine if the issue has been resolved. If the problem persists, repeat steps 1-4 and select a different font option in step 3.
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MORE INFORMATION

The following Windows 98 TrueType fonts contain the euro symbol: Arial, Courier New, Tahoma, and Times New Roman.

To use the euro symbol, use any of the following methods:

  • Press ALT+0128 (use the numeric keypad).
  • Use the Microsoft Character Map tool (Charmap.Exe). For information about how to use Character Map, click Start, click Help, click the Index tab, type character, and then double-click the Character Map topic. Please note that Character Map incorrectly states that CTRL+2 is the key combination for the euro symbol.
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APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
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Keywords: 
kbprb kbprint KB195041
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