The Euro Symbol Is Not Printed

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Article ID: 195041 - View products that this article applies to.
This article was previously published under Q195041
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SYMPTOMS

When you print a document that contains the euro symbol, the euro symbol may not be printed.

CAUSE

This behavior can occur for either of the following reasons:

  • The font used to format the euro symbol is not available on the computer that prints the document.
  • The printer driver substitutes a font that does not support the euro symbol.
This problem has been observed with the following printers and drivers:

  • Hewlett-Packard LaserJet 4, 5, and 6, using Printer Control Language (PCL)
  • Hewlett-Packard LaserJet 4, 5, and 6, using PostScript (PS)
  • Lexmark Optra C PS

RESOLUTION

To work around this behavior, use the appropriate method:

Format the Euro Symbol to Use a Common TrueType Font

Format the euro symbol by applying a common TrueType font that contains the euro symbol (such as the Arial, Courier New, or Times New Roman font).

Configure Your Printer Driver to Use TrueType Fonts

  1. Click Start, point to Settings, and then click Printers.
  2. Right-click the printer you want to modify, click Properties, and then click the Fonts tab.
  3. Click a different TrueType font option.
  4. Click OK, and then close the Printers window. Test to determine if the issue has been resolved. If the problem persists, repeat steps 1-4 and select a different font option in step 3.

MORE INFORMATION

The following Windows 98 TrueType fonts contain the euro symbol: Arial, Courier New, Tahoma, and Times New Roman.

To use the euro symbol, use any of the following methods:

  • Press ALT+0128 (use the numeric keypad).
  • Use the Microsoft Character Map tool (Charmap.Exe). For information about how to use Character Map, click Start, click Help, click the Index tab, type character, and then double-click the Character Map topic. Please note that Character Map incorrectly states that CTRL+2 is the key combination for the euro symbol.

Properties

Article ID: 195041 - Last Review: January 23, 2007 - Revision: 2.1
APPLIES TO
  • Microsoft Windows 98 Standard Edition
  • Microsoft Windows 98 Second Edition
Keywords: 
kbprb kbprint KB195041

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